ARC Music Productions International Limited Privacy Policy

ARC Music is committed to protecting your privacy. This policy explains how we collect and store the data provided to us via our website at www.arcmusic.co.uk in accordance with the EU General Data Protection Regulation (“GDPR”).

Please note, for customers ordering through the webstore connected to our sites, the data controller in this instance is Sunshine HQ Ltd. Their privacy policy can be viewed here.

 Who we are

ARC Music Productions International Limited is a company registered in England and Wales, company registration number 2119174. Our registered address is Unit C3, Moor Hall, Sandhawes Hill, East Grinstead, West Sussex, United Kingdom, RH19 3NR. Additional contact information can be found here.

How we collect and use your data

We collect information about you as you provide it when you subscribe to our online services or by other means (eg, phone, email, mail, in person) with your consent.

We may also collect and store information as is necessary for us to fulfil our obligations to you, such as what goods or services you have purchased from us or what kinds of music you enjoy.

We do not store any credit card details.

We may use the contact details you provide from time to time to notify you about goods and services that we think may interest you.

Your data is stored on servers housed at our registered address.

Third parties

We do not sell or share your personal data with any third parties for marketing or sales purposes. However, we may provide your details to a third party where it is necessary in order to fulfil our obligation to you, for example, for payment processing purposes.

Your rights

Under the GDPR, you have the right of access to information we hold about you. Please note that there will be a small charge for this service.

You have the following rights in relation to your personal data under the GDPR from 25 May 2018:

1. the right to require us to correct any inaccurate personal data we hold on you or to supplement or complete such data;

2. the right to object to any processing we undertake for our own legitimate interests on grounds related to your own personal situation; and

3. the right to have your personal data erased:

• if it is no longer necessary for the purposes we have processed it for;
• where we have used it only by your consent and you have withdrawn your consent;
• where we hold that data for direct marketing only;
• where you have exercised a right under article 21(1) (right to object) of the GDPR, we cannot meet the requirements of that article for continued use of your data, and there is no other legal basis for our use of it;
• if we have unlawfully used your data;
• we have a separate legal obligation under European or domestic law to erase it; or
• you are a child under the law of your own EU member state.

 Cookies

Our websites use cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website [and to compile statistical reports for website activity].

You can set your browser not to accept cookies.

Our policy

This policy only applies to websites controlled by ARC Music Productions International Ltd. With these sites may be links to other websites not controlled by us. We are not responsible for how other websites collect your data, and we strongly advise you to review their privacy policies.

This policy may change from time to time. We will take reasonable steps to update you about significant changes to our policy, however, we recommend you visit here regularly to stay abreast of how we collect, store and process information about you.